If you notice a discrepancy between the offer on our site and the offer on the retailer's site while shopping on idealo.de, you can report this error directly to us. You will have this option as soon as you return to idealo.de from the retailer's page.

Through "Let us know," you can select a category and then choose from the following offer errors:

1. Incorrect product price
2. Incorrect shipping costs
3. Discount code does not work
4. Item has a very long/unclear delivery time
5. Item is out of stock
6. Item is not available in the selected variant (size, color, quantity)
7. Delivery time on the retailer's page is incorrect
8. Link leads to the wrong product in the shop
9. Incorrect product description/product image
10. Other

We will take immediate action to resolve the issue.