Protecting your data is our first concern. For that reason, we have enhanced security procedures in place. This means that you will sometimes be asked to re-enter your password or enter a code sent via email, for example when you wish to view your addresses or order information.

If you are logged into a verified customer account, you will have access for 30 minutes. After this, you may have to re-enter your password.

If you do not have a verified customer account or you are logged in via a Google, Facebook or Apple account, you will receive a 6-digit code via email, which you must enter (again) after 30 minutes have elapsed.

Please note: If you haven't received a code, please check the email address you entered and your spam folder. You can always opt to have the code sent again.