The law dictates all items purchased online can be returned to the shop within the first 14 days after purchase without the requirement to state a reason.
As a rule, a returns form is usually enlcosed with the delivery of your item from the shop.
Who bears the cost of returning an item is determined by the shop's respective terms and conditions. These can normally be found in the confirmation email you received from the shop, usually as an attached PDF document. Some shops will also offer longer return periods so be sure to check this too.
If you haven't received this information, please contact the shop.
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